Case Studies
Success is achieved by overcoming problems and recognizing opportunities. Experience in both accelerates success, customer experience and reduces costs.
Netherlands business extending into the U.S. a System as a Service offering for commercial users
Opportunity
Rapidly conform the features, marketing and support of the service to the requirements of the U.S. market and accelerate launch of the U.S. offering.
Solution
Completed U.S. market research, specified product requirements, worked with European-based development organization to deliver functions, trained U.S. teams and implemented marketing activities.
Benefits
Grew to 300 U.S. customers (2000 seats) three months after launch and since has grown to thousands of customers.
Fortune 500 retailer seeking to be more price competitive
Opportunity
Retailer sought to improve product pricing to provide more value for customers while seeking to maintain margins.
Solution
Identified opportunities in purchasing categories for profitability improvement and then implemented workstreams to achieve results.
Benefits
Generated $75M+ in cost savings in one year to reinvest in product pricing.
Fortune 500 quick-serve restaurant transforming its business
Opportunity
CIO was leading $40M technology transformation for company’s 8,000 stores and needed support to execute the roadmap.
Solution
Team worked with CIO and CFO to build two-year organizational roadmap and resource planning to deliver results.
Benefits
Transformation resulted in increased revenue for company and innovative resource plan increased EBITDA by $5M/year.
Startup telecom company providing high quality low cost services in the Middle East and North Africa
Opportunity
Establish the marketing, operations and infrastructure and gain adoption of the service by call shops and other resellers in those markets.
Solution
Completed market research, specified product requirements, installed switching center and network facilities, implemented business processes and CRM, web site, billing and other platforms.
Benefits
Grew business to several million end users with billions of minutes of use.
Major cellular company in Argentina growingly rapidly at the initial phase of market development in both network deployment and customer acquisition
Opportunity
A new company business planning framework was needed with multi-departmental inputs, guidelines, requirements and participation.
Solution
Developed and implemented a strategic planning process, document and templates while launching a distinct strategic planning function.
Benefits
Established a rich clear strategic plan and tactics and a portfolio of execution projects from what previously had been only conventional annual budgeting cycles.
Fortune 500 CPG launching new product line
Opportunity
Brand developed innovative product in new category and needed to figure out how to widely distribute the product.
Solution
Identified retailer needs in category to tailor pricing, marketing, and sales pitch to fill retailer gaps.
Benefits
Product and pitch resonated with retailer; product was on shelves in 12 weeks with tens of millions in sales.
Supplier of refurbished semiconductor manufacturing and metrology equipment, with presence in U.S., Taiwan and Korea seeking to strengthen business plan
Opportunity
Company was “stuck” in terms of revenue growth, marketing direction and effective business operations processes.
Solution
Produced a company strategy, marketing plan and supporting marketing tactics, sales, operations, project management and staffing adjustments to achieve the plan.
Benefits
Implemented a comprehensive, specific and aligned roadmap and prioritized actions including an industry leading solution based on advanced deep learning technology.
Startup hosted IP mobile based services in African, Middle East and Central American
Opportunity
Global cellular companies played the dominant role resulted in excessive market prices plus access to services was limited.
Solution
Launched a cloud based services company to provide low cost, high quality services and financial credit to SMB’s, SOHO and individual consumers. Developed a channel in 40 countries with over 400 sales distributors.
Benefits
Grew business from zero to $15million annual revenue. Addressed previously un-served and under-served customer segments. Successful exit with sale of the company.