CASE STUDIES

Success is achieved by overcoming problems and recognizing opportunities. Experience in both accelerates success, customer experience and reduces costs.

Opportunity 

Rapidly conform the features, marketing and support of the service to the requirements of the U.S. market and accelerate launch of the U.S. offering. 

Solution 

Completed U.S. market research, specified product requirements, worked with European-based development organization to deliver functions, trained U.S. teams and implemented marketing activities. 

Benefits

Grew to 300 U.S. customers (2000 seats) three months after launch and since has grown to thousands of customers.

Netherlands business extending into the U.S. a System as a Service offering for commercial users

Opportunity

Retailer sought to improve product pricing to provide more value for customers while seeking to maintain margins.

Solution 

Identified opportunities in purchasing categories for profitability improvement and then implemented workstreams to achieve results. 

Benefits

Generated $75M+ in cost savings in one year to reinvest in product pricing.

Fortune 500 retailer seeking to be more price competitive

Opportunity 

CIO was leading $40M technology transformation for company’s 8,000 stores and needed support to execute the roadmap.

Solution 

Team worked with CIO and CFO to build two-year organizational roadmap and resource planning to deliver results. 

Benefits

Transformation resulted in increased revenue for company and innovative resource plan increased EBITDA by $5M/year.

Fortune 500 quick-serve restaurant transforming its business

Opportunity

Establish the marketing, operations and infrastructure and gain adoption of the service by call shops and other resellers in those markets.

Solution 

Completed market research, specified product requirements, installed switching center and network facilities, implemented business processes and CRM, web site, billing and other platforms. 

Benefits

Grew business to several million end users with billions of minutes of use.

Startup telecom company providing high quality low cost services in the Middle East and North Africa

Opportunity 

A new company business planning framework was needed with multi-departmental inputs, guidelines, requirements and participation.

Solution 

Developed and implemented a strategic planning process, document and templates while launching a distinct strategic planning function. 

Benefits

Established a rich clear strategic plan and tactics and a portfolio of execution projects from what previously had been only conventional annual budgeting cycles.

Major cellular company in Argentina growingly rapidly at the initial phase of market development in both network deployment and customer acquisition

Opportunity 

Brand developed innovative product in new category and needed to figure out how to widely distribute the product.

Solution 

Identified retailer needs in category to tailor pricing, marketing, and sales pitch to fill retailer gaps. 

Benefits

Product and pitch resonated with retailer; product was on shelves in 12 weeks with tens of millions in sales.

Fortune 500 CPG launching new product line

Opportunity 

Company was “stuck” in terms of revenue growth, marketing direction and effective business operations processes.

Solution 

Produced a company strategy, marketing plan and supporting marketing tactics, sales, operations, project management and staffing adjustments to achieve the plan. 

Benefits

Implemented a comprehensive, specific and aligned roadmap and prioritized actions including an industry leading solution based on advanced deep learning technology.

Supplier of refurbished semiconductor manufacturing and metrology equipment, with presence in U.S., Taiwan and Korea seeking to strengthen business plan

Opportunity 

Global cellular companies played the dominant role resulted in excessive market prices plus access to services was limited. 

Solution 

Launched a cloud based services company to provide low cost, high quality services and financial credit to SMB’s, SOHO and individual consumers. Developed a channel in 40 countries with over 400 sales distributors. 

Benefits

Grew business from zero to $15million annual revenue. Addressed previously un-served and under-served customer segments. Successful exit with sale of the company.

Startup hosted IP mobile based services in African, Middle East and Central American

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